Role purpose
Configure and support client data, analytics or catalog platforms where contractually authorized, and transfer operational knowledge to the client's designated administrators.
Key responsibilities
- Deliver QDKC-aligned client work using the official guides, templates and frameworks relevant to the engagement.
- Assess client evidence, facilitate workshops and produce traceable recommendations or implementation deliverables.
- For client engagements, configure environments, workspaces, roles, permissions and deployment controls.
- Help clients monitor availability, capacity, performance, usage and service levels.
- Facilitate and coordinate client releases, patches, backup, recovery and incident resolution.
- Help clients establish and maintain configuration, access and operational documentation.
- Transfer knowledge to client personnel and document decisions, assumptions, dependencies and handover requirements.
- Respect client governance: consultants advise, facilitate and deliver, but do not replace the client's accountable owners, approvers or governance bodies.
Recommended minimum requirements
Education: Bachelor's degree or diploma in information technology, computer science or a related field.
Experience: Typically 3-7 years administering enterprise data, analytics, catalog or cloud platforms.
Core competencies: Platform administration, Identity and access, Monitoring, Change and release management, Backup and recovery, User support
Preferred certifications
Preferred, but not mandatory:
- Relevant platform administrator credential
- Cloud administrator certification
- IT service-management certification
Focus areas
Platform administrationIdentity and accessMonitoring
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